Why Is Video Conferencing Quality So Bad?

Video conferencing has become an essential part of our lives, especially with the ongoing pandemic. It allows us to interact with colleagues, friends, and family members from the comfort of our homes.

However, one of the most common complaints about video conferencing is poor audio and video quality. In this article, we will explore why video conferencing quality is so bad and what we can do to improve it.

Internet Speed

The primary reason for poor video conferencing quality is slow internet speed. Video conferencing requires a stable internet connection with a minimum speed of 1Mbps for both upload and download. Anything less than that can result in choppy audio and video.


Ensure that you have a reliable internet connection before starting a video conference. You can check your internet speed using online tools like Speedtest.net or Fast.com.

Hardware Limitations

Another reason for poor video conferencing quality is outdated or inadequate hardware. If you are using an old computer or laptop with a low-resolution camera or microphone, you may experience poor audio and video quality during the conference.

Invest in high-quality hardware such as a HD webcam, noise-canceling microphone, and speakers. If you are using a laptop, consider purchasing an external webcam that provides better resolution.

Bandwidth Issues

Video conferencing software uses a significant amount of bandwidth to transmit audio and video data in real-time. If multiple devices in your home are using the internet simultaneously (e.g., streaming videos), it can cause bandwidth issues resulting in poor video conferencing quality.

Limit the number of devices connected to your home network during the conference. You can also ask other members of your household to limit their internet usage during this time.

Software Limitations

Finally, poor video conferencing quality can also be due to limitations in the software itself. Some video conferencing software may have additional features that can affect the quality of the call, such as virtual backgrounds or screen sharing.

Disable any additional features that are not necessary during the conference. You can also try using a different video conferencing software to see if it improves the quality of the call.


In conclusion, poor audio and video quality during video conferencing can be frustrating and disruptive. However, understanding the reasons behind it can help you take steps to improve it. By ensuring a stable internet connection, investing in high-quality hardware, limiting bandwidth usage, and disabling unnecessary features in the software, you can significantly improve your video conferencing experience.