Why Is Video Call Quality So Bad?

Video calling has become an integral part of our lives over the past few years, especially with the pandemic forcing us to stay indoors. However, have you ever noticed that the quality of video calls is not always up to par? In this article, we will explore why video call quality can be so bad.

Internet Connection

One of the biggest factors that affect video call quality is your internet connection. Video calls require a lot of bandwidth, and if your internet connection is slow or unstable, it can result in poor video quality. This is because the video call software will automatically reduce the resolution and frame rate to compensate for the low bandwidth, resulting in a pixelated or blurry image.

Tip: To ensure a better video call experience, make sure you have a stable internet connection with enough bandwidth to support video calls. You can also try moving closer to your Wi-Fi router or using an ethernet cable for a more stable connection.

Hardware Issues

Another factor that can impact video call quality is hardware issues such as outdated drivers or malfunctioning cameras. If your camera or microphone is not working properly, it can result in poor audio and video quality during a call.

Tip: Make sure your drivers are up-to-date and your camera and microphone are functioning properly before starting a video call.

Software Compatibility

Not all video call software is created equal. Different software may have varying levels of compatibility with different devices and operating systems, which can affect the quality of your calls. For example, some software may work better on Windows than on Mac or mobile devices.

Tip: Choose a video call software that is compatible with your device and operating system for optimal performance.

Congestion on Network

If multiple people are using the same network at once for different purposes such as streaming videos or downloading large files, it can lead to network congestion and affect the quality of your video calls.

Tip: To prevent network congestion, try scheduling video calls during off-peak hours or invest in a higher bandwidth internet plan.


In conclusion, there are various factors that can impact the quality of your video calls. While some factors such as internet connection speeds and hardware issues are beyond our control, there are steps we can take to improve our video call experience, such as using compatible software and ensuring a stable internet connection. By keeping these tips in mind, you can enjoy better quality video calls and stay connected with loved ones and colleagues no matter where you are in the world.