Why Is the Video Quality Poor on Peacock?

Have you ever experienced poor video quality while streaming your favorite shows on Peacock? If yes, then you’re not alone.

Many users have reported the same issue, and it can be quite frustrating to deal with. In this article, we’ll explore the reasons behind the poor video quality on Peacock and what you can do to improve it.

Internet Connection

One of the most common reasons for poor video quality on Peacock is a slow internet connection. If your internet speed is slow, the video may buffer or appear pixelated.

This can be especially true if you’re streaming in high definition (HD) or ultra-high definition (UHD). To avoid this problem, ensure that your internet speed is fast enough to support HD/UHD streaming.

Device Compatibility

Another factor that affects video quality is device compatibility. Peacock supports a wide range of devices, but not all devices are compatible with HD/UHD streaming.

For instance, if you’re trying to stream UHD content on an older TV model that doesn’t support it, the video quality will be poor. Make sure that your device is compatible with the resolution of the content you’re streaming.

Peacock App Settings

The app settings can also affect video quality. If you’ve set the app to stream at a lower resolution, it will affect the video quality even if your device and internet speed are capable of supporting higher resolutions.

To change this setting, go to the app’s settings and select “Video Quality” or “Streaming Quality.” Set it to “Auto” or select a higher resolution.

Peacock Server Issues

Sometimes, Peacock servers may experience technical issues that affect video quality. This problem can be temporary and resolved within a few hours or days. In such cases, there’s nothing much you can do except wait for Peacock to fix the issue.


In conclusion, several factors can affect video quality on Peacock, including internet speed, device compatibility, app settings, and server issues. To ensure optimal video quality, make sure that your internet speed is fast enough to support HD/UHD streaming.

Check your device’s compatibility with the resolution of the content you’re streaming. Adjust your app settings to stream at a higher resolution if necessary. Finally, if the problem persists, wait for Peacock to resolve any server issues.

Remember that the video quality on Peacock is not solely dependent on one factor but a combination of several. By taking care of these factors mentioned above, you can enjoy an uninterrupted streaming experience with optimal video quality.