Why Is My Video Quality Bad on Microsoft Teams?

If you’re experiencing poor video quality on Microsoft Teams, you’re not alone. This issue can be frustrating, especially when you’re trying to communicate with colleagues or attend an important meeting.

But why is this happening? Let’s explore some possible reasons and solutions for bad video quality on Microsoft Teams.

1. Poor Internet Connection

One of the most common causes of bad video quality on Microsoft Teams is a poor internet connection. If your internet speed is slow or unstable, it can affect the quality of your video call.

To improve your internet connection, try moving closer to your router or connecting to a stronger Wi-Fi signal. You can also try disconnecting other devices from your network to free up bandwidth.

2. Outdated Device Drivers

Another reason for poor video quality on Microsoft Teams could be outdated device drivers. Your computer’s camera and microphone drivers need to be up-to-date to ensure smooth performance during video calls. Check for any available updates and install them if necessary.

3. Insufficient Bandwidth

Insufficient bandwidth can also cause bad video quality on Microsoft Teams. If too many people are using the same network at the same time, it can lead to slower speeds and reduced bandwidth for each user. To avoid this, try scheduling calls during off-peak hours or asking other users to limit their internet usage during your call.

4. Camera Issues

Sometimes, the problem may not lie with your internet connection or device drivers but with your camera itself. Check if there are any obstructions blocking the camera lens or if it needs cleaning. If there’s physical damage, consider replacing it with a new one.

5. Compatibility Issues

Compatibility issues between Microsoft Teams and your device can also lead to bad video quality. Ensure that you have the latest version of the software installed and that your device meets the minimum system requirements.


In summary, there are several reasons why you may be experiencing bad video quality on Microsoft Teams. These include poor internet connection, outdated device drivers, insufficient bandwidth, camera issues, and compatibility issues. By following the solutions mentioned above, you can improve the quality of your video calls and enjoy seamless communication with your colleagues.