Why Is My Video Quality 360p?

If you’re wondering why your video quality is stuck at 360p, there could be a few reasons behind it. In this article, we’ll explore what causes low video quality and how you can fix it.

Internet Speed

The most common reason for low video quality is slow internet speed. When your internet connection is slow, the video streaming service automatically reduces the quality of the video to prevent buffering. This means that your video will play at a lower resolution, usually 360p or lower.

To fix this issue, you can try pausing the video and letting it load for a few minutes before playing it again. Alternatively, you can try closing other tabs and applications that may be using your internet bandwidth.

Device Compatibility

Another reason why your video quality may be stuck at 360p could be due to device compatibility. Some devices may not support higher resolution videos due to hardware limitations or outdated software. In such cases, the streaming service automatically adjusts the video quality to match the device’s capabilities.

To fix this issue, you can try updating your device’s software or using a different device with better hardware specifications.

Video Streaming Service

Sometimes the issue may not lie with your device or internet speed but with the streaming service itself. Some services may not offer higher resolution videos for certain content due to licensing agreements or technical limitations.

To fix this issue, you can try using a different streaming service that offers higher resolution videos for the same content.


In conclusion, if you’re experiencing low video quality at 360p or lower, it could be due to slow internet speed, device compatibility issues, or limitations of the streaming service itself. By understanding these factors and taking appropriate measures such as improving internet speed or switching devices and services where necessary, you can enjoy high-quality videos without any hassle.