Why Is My Video Camera Not Working on Zoom?

Are you having trouble with your video camera not working during Zoom meetings? You’re not alone.

Many people have experienced issues with their video cameras on Zoom. Fortunately, there are a number of potential solutions for this problem.

Check Your Camera Connection

The first step in resolving camera issues on Zoom is to check your camera connection. Ensure that your camera is properly plugged in and that the USB cable or other connections are secure. If you’re using a wireless camera, make sure it’s fully charged and within range of your computer.

Check Your Camera Settings

Another common issue that can cause problems with your video camera during Zoom meetings is incorrect settings. Make sure that your camera is set up correctly and that the right settings are selected in the Zoom app. You can do this by clicking on the gear icon in the upper right corner of the Zoom window and selecting “Video.”

Selecting the Correct Camera

If you have more than one camera connected to your computer, make sure that you have selected the correct one for use in Zoom. You can do this by clicking on “Choose a Camera” and selecting the appropriate device from the drop-down list.

Adjusting Video Settings

You can also adjust video settings such as resolution, aspect ratio, and frame rate to optimize your camera’s performance in Zoom. It’s recommended to use a resolution of 640×480 or 1280×720 for optimal quality.

Restart Your Computer

If none of these steps resolve the issue, try restarting your computer. This can often help clear up any temporary glitches or conflicts that may be preventing your camera from working properly.

Contact Support

If all else fails, contact support for further assistance. The Zoom website has a comprehensive support section with resources such as FAQs, user guides, and community forums. You can also contact Zoom support directly via email, chat, or phone.


In conclusion, camera issues on Zoom can be frustrating, but there are a number of potential solutions that you can try. By following these steps, you should be able to get your camera working properly and enjoy clear video during your next Zoom meeting.