Why Is My Nest Camera Not Showing Video History?

Are you having trouble viewing video history on your Nest camera? Don’t worry, we’ve got you covered. In this article, we will explore the possible reasons why your Nest camera is not showing video history and what steps you can take to fix it.

Reasons Why Your Nest Camera Is Not Showing Video History

1. Subscription Issue: The first reason why your Nest camera may not be showing video history is that your subscription may have expired or there may be some issue with it. Without an active subscription, you will not be able to access the video history of your Nest camera.

2. Connectivity Issues: Another reason why you may not be able to view video history on your Nest camera is due to connectivity issues. If your camera is not connected to the internet or there are problems with the Wi-Fi network, the video history feature may not work as expected.

3. Camera Settings: The settings on your Nest camera can also affect whether or not you can view video history. If certain settings are turned off, such as the “Video History” option, then you won’t be able to access this feature.

How To Fix Your Nest Camera’s Video History Issue

Check Your Subscription

The first thing you should do if you are experiencing issues with video history is to check your subscription status. Make sure that your subscription is active and that there are no issues with billing or payment.

Check Your Connectivity

If there are no issues with your subscription, then check if there are any connectivity problems between your camera and the internet. You can do this by checking if other devices in your home are also experiencing internet issues or by resetting the Wi-Fi router.

Check Camera Settings

Finally, make sure that all of the relevant settings on your camera are turned on. Go to the settings menu and make sure that the “Video History” option is enabled. You can also check other settings like “Camera Status” and “Camera Quality” to ensure that they are set up correctly.

Conclusion

In conclusion, there are several reasons why your Nest camera may not be showing video history, including subscription issues, connectivity problems, and camera settings. By following the steps outlined in this article, you should be able to fix any issues you may be experiencing with viewing video history on your Nest camera. If you continue to experience problems, it may be worth contacting Nest support for additional assistance.