Why Is My Nest Camera Not Recording Video?

Are you having trouble with your Nest camera not recording video? This can be frustrating especially if you rely on the camera to keep an eye on things when you’re not around.

There could be a number of reasons why your Nest camera is not recording video. Below are some common issues and their solutions.

Check Your Internet Connection

One of the most common reasons why your Nest camera may not be recording video is because of poor internet connectivity. Make sure that your internet connection is strong enough to support the camera’s live streaming and recording features.

Restart Your Camera

Another simple solution to try is to restart your Nest camera. Unplug it for a few seconds, then plug it back in and wait for it to restart. This can often fix any minor glitches or bugs that may be preventing your camera from recording video.

Check for Firmware Updates

Firmware updates can improve the performance and functionality of your Nest camera. Make sure that your device has the latest firmware installed by checking in the Nest app or website.

Review Your Camera’s Settings

It’s possible that certain settings on your Nest camera may be preventing it from recording video. Check the following settings:

  • Video Quality: Make sure that the video quality setting isn’t too high as this can cause buffering issues.
  • Camera Scheduling: Check if schedules are set up properly and no changes have been made.
  • Motion Detection: Ensure that motion detection settings are turned on and sensitivity levels are set correctly.

Contact Customer Support

If none of these solutions work, reach out to Nest customer support for further assistance. They can help troubleshoot any issues you’re experiencing with your device.

In conclusion, there could be various reasons why your Nest camera is not recording video. Check your internet connection, restart your camera, review your camera’s settings, and make sure that your device has the latest firmware installed. If all else fails, contact Nest customer support for further assistance.