Why Is Amazon Prime Video Low Quality?

Are you frustrated with the low quality of videos on Amazon Prime Video? You’re not alone.

Many users have reported experiencing poor video quality when streaming their favorite shows and movies on the platform. In this article, we’ll explore some of the reasons why Amazon Prime Video may have low video quality and what you can do to improve your viewing experience.

What Causes Low Video Quality on Amazon Prime Video?

There are several reasons why you may be experiencing low video quality when watching content on Amazon Prime Video. Here are a few of the most common culprits:

Slow Internet Connection

One of the most common causes of poor video quality is a slow internet connection. If your internet speed is too slow, your device may struggle to stream high-quality videos. This can result in buffering, stuttering, and other issues that can negatively impact your viewing experience.

Device Compatibility

Another reason for low video quality could be due to device compatibility issues. Not all devices support high-quality video streaming, which can result in lower resolution videos being played instead.

Content Encoding

Amazon Prime Video uses different encoding techniques to compress and deliver content to its viewers. While these techniques help reduce bandwidth usage, they can also lead to lower video quality if not implemented correctly.

How Can You Improve Your Viewing Experience?

If you’re experiencing poor video quality on Amazon Prime Video, here are a few things you can try:

Check Your Internet Speed

The first thing you should do is check your internet speed using a speed test tool like Ookla or Speedtest.net. If your speed is too slow, consider upgrading your plan or switching to a faster internet provider.

Update Your Device Software

Make sure that your device’s software is up-to-date. This will ensure that you have the latest compatibility updates and bug fixes, which can improve video quality.

Switch to a Different Device

If your current device is not compatible with high-quality video streaming, consider switching to a different device. Amazon Prime Video supports a wide range of devices, including smart TVs, gaming consoles, and streaming devices like Roku and Fire TV Stick.

Adjust Your Video Settings

Finally, you can adjust your video settings within the Amazon Prime Video app. You can change the video quality to a higher resolution or turn off the “auto” mode to manually select the video quality.


Low video quality on Amazon Prime Video can be frustrating, but there are several reasons why this might be happening. By checking your internet speed, updating your device software, switching to a different device and adjusting your video settings you can improve your viewing experience. With these tips in mind, you’ll be able to enjoy high-quality videos on Amazon Prime Video without any issues.