Why Does My Security Camera Say Video Loss?

Are you having trouble with your security camera showing a “Video Loss” message? This error message is quite common in security cameras and can be caused by various factors. In this article, we will discuss the reasons why your security camera may display a “Video Loss” message and what you can do to fix it.

Reasons for Video Loss

There are several reasons why your security camera may display a “Video Loss” message. Some of the most common causes include:

1. Loose or Damaged Cables

One of the most common reasons for video loss is loose or damaged cables. If the cable that connects your camera to the recording device is not connected properly or is damaged, it can cause video loss.

Solution: Check if all cables are properly connected and replace any damaged cables.

2. Power Issues

If your camera’s power source is not working correctly, it can lead to video loss. Power issues may occur due to power surges, outages or problems with the power supply.

Solution: Check if all power sources are working correctly and try resetting the device.

3. Camera Settings

Sometimes, incorrect settings in the camera can also cause video loss. This could be due to changes made by someone else or accidental changes made by you.

Solution: Check if all settings are correct and reset them if necessary.

Troubleshooting Tips

If you have tried the solutions mentioned above and still experience video loss, here are some additional troubleshooting tips:

  • Check if there are any obstructions blocking the lens or IR lights.
  • Ensure that there is enough light in the area where your camera is installed.
  • If using a wireless camera, check if the Wi-Fi signal is strong enough in the area.
  • Check if there are any firmware updates available for your camera and install them if necessary.


Video loss is a common issue with security cameras, but it can be easily fixed by following the troubleshooting tips mentioned above. It’s important to regularly check your camera and its components to ensure they are working correctly. By doing so, you can avoid any potential security breaches and keep your property safe and secure.