Why Does My Hikvision Camera Say No Video?

Are you facing issues with your Hikvision camera displaying a “No Video” message? This can be a frustrating experience for any surveillance system owner.

However, the good news is that there are several reasons why you may be experiencing this error, and most of them can be easily fixed. In this article, we will explore some of the common causes of the “No Video” error and their possible solutions.

Reasons for “No Video” Error

1. Power Supply Issues

One of the most common reasons why your Hikvision camera may display a “No Video” message is due to power supply issues. Make sure that your camera is receiving enough power to function correctly. Inspect the power cable and ensure that it is properly connected to both the camera and the power source.

2. Connection Issues

Another common reason for this error can be a connection issue between your camera and the network video recorder (NVR). Ensure that all cables are securely connected, and there are no loose connections or damaged cables.

3. Firmware Updates

Sometimes, after updating your camera’s firmware, you may face this error. Ensure that you have updated to the latest firmware version compatible with your Hikvision model.

Possible Solutions

1. Check Power Supply

If your Hikvision camera is displaying a “No Video” error, one of the first things to do is check its power supply. Ensure that you have connected all cables correctly, including power cables and Ethernet cables. Check Network Connection

Ensure that all network connections are secure and functioning correctly if you have set up remote access using an NVR or DVR. Reset Camera Settings

Sometimes resetting your Hikvision camera’s settings can solve the “No Video” error. To reset your camera, locate the reset button on your device and hold it down for 10-15 seconds. This action will restore your device to its default settings.

4. Upgrade Firmware

If the firmware on your Hikvision camera is outdated, it may not function correctly, causing a “No Video” error. Visit the Hikvision website and download the latest firmware version compatible with your device.


The “No Video” error can be frustrating, but it is a common issue that many Hikvision camera users face. In most cases, this problem can be easily fixed by checking cables and connections or resetting the device’s settings. However, if none of these solutions work, consider contacting a professional technician for further assistance.