Why Are Video Calls So Low Quality?

Video calls have become an essential part of our daily routine, especially during the pandemic. Whether it’s for work, school, or personal reasons, we rely heavily on video calls to communicate with others remotely.

However, one thing that frustrates many of us is the poor quality of video calls. In this article, we’ll explore why video calls are often low quality and what you can do to improve them.

Bandwidth Limitations

One of the most common reasons for low-quality video calls is bandwidth limitations. Bandwidth refers to the amount of data that can be transmitted over a network connection in a given amount of time. When you’re on a video call, your device is constantly sending and receiving data packets to maintain the connection with the other person’s device.

If your internet connection has limited bandwidth, it can cause delays in transmitting these data packets, resulting in a poor-quality video call. This is especially true if you’re using a wireless network or have multiple devices connected to your network at the same time.

Hardware Limitations

Another reason for low-quality video calls can be hardware limitations. Your device’s camera and microphone play a crucial role in the quality of your video call. If these components are outdated or malfunctioning, it can result in distorted audio and fuzzy images.

Similarly, if your computer or mobile device doesn’t meet the minimum system requirements for running the video conferencing software, you may experience lagging or freezing during the call.

Network Congestion

Network congestion is another common reason for low-quality video calls. When there are too many users on a network at once, it can lead to congestion and slower internet speeds for everyone on that network.

This can be particularly problematic if you’re using a public Wi-Fi network or if multiple people in your household are using the same internet connection simultaneously. In such cases, it’s best to limit the number of devices connected to the network and switch to a wired connection if possible.

Improving Video Call Quality

Now that we know some of the reasons for low-quality video calls, let’s discuss how you can improve your video call experience:

  • Upgrade your internet plan to a higher bandwidth.
  • Use a wired connection instead of a wireless connection.
  • Close other applications and devices that are using the internet while on a call.
  • Use headphones with an integrated microphone for better audio quality.
  • Check for any software or hardware updates for your device.


In conclusion, low-quality video calls can be frustrating, but there are several reasons why they occur. Bandwidth limitations, hardware limitations, and network congestion are some of the common causes of poor video call quality. By following the tips mentioned above, you can improve your video call experience and communicate more effectively with others remotely.