If you own a Ring Floodlight Camera, you might experience an issue with the video where it appears pink instead of the usual clear image. This can be frustrating, especially if you rely on your camera for security purposes. However, there are several steps you can take to fix this problem.
Step 1: Check your camera’s lens
The first thing to do is to check your camera’s lens for any obstructions or dirt. Use a microfiber cloth to gently clean the lens and remove any debris that may be causing the pink tint.
Step 2: Restart your camera
Another simple solution is to restart your Ring Floodlight Camera. This can often resolve minor issues with the device. To restart your camera, simply unplug it from the power source and wait for a few seconds before plugging it back in.
Step 3: Adjust your camera’s settings
If cleaning the lens and restarting your camera does not work, you can try adjusting its settings. Open the Ring app on your smartphone or tablet and go to “Device Settings” for your Floodlight Camera. From here, go to “Video Settings” and adjust the “Color Saturation” until the pink tint disappears.
Step 4: Check your Wi-Fi connection
Sometimes, issues with video quality can be caused by poor Wi-Fi connectivity. Make sure that your Ring Floodlight Camera is connected to a strong Wi-Fi signal. You can also try moving it closer to your router or using a Wi-Fi extender.
Step 5: Contact Ring Support
If none of these solutions work, contact Ring Support for further assistance. They may need to troubleshoot the issue or replace your device if necessary.
- If you’re experiencing pink video on your Ring Floodlight Camera, start by cleaning the lens and restarting the device.
- Adjusting your camera’s settings or checking your Wi-Fi connection may also help resolve the issue.
- If all else fails, reach out to Ring Support for assistance.
By following these steps, you can fix a Ring Floodlight Camera with pink video and ensure that your security device is working properly once again.