How Do I Increase Video Quality in Webex?

If you are someone who uses Webex for video conferencing, you might have noticed that the video quality is not always up to the mark. However, there are certain steps that you can take to improve the video quality in Webex. In this tutorial, we will discuss some of these steps.

Check Your Network Connection

The first thing that you need to do when experiencing poor video quality in Webex is to check your network connection. A slow or unstable internet connection can lead to poor video quality and even dropped calls during a conference. To ensure a stable network connection, make sure that your device is connected to a reliable Wi-Fi network or an Ethernet cable.

Adjust Your Video Settings

Webex allows users to adjust their video settings which can positively impact the quality of their video. To do this, follow these simple steps:

  • Start by opening Webex and clicking on the gear icon located at the top right corner of the screen.
  • Select “Video” from the options on the left-hand side of the screen.
  • You will now see options for “Camera” and “Resolution”. Make sure that your camera is selected and set your resolution to at least 720p HD.
  • You can also adjust brightness and contrast levels if needed.

Clean Your Camera Lens

Another reason why your video may appear blurry or unclear is due to a dirty camera lens. Make sure that your camera lens is clean before starting any Webex conference. Use a soft cloth or microfiber cloth to gently clean the lens and remove any dirt or smudges.

Close Other Applications

Running multiple applications on your device while using Webex can cause it to slow down and negatively impact its performance. Close any unnecessary applications before starting a conference as this will help to free up resources and improve video quality.


By following these simple steps, you can significantly improve video quality during a Webex conference. Checking your network connection, adjusting your video settings, cleaning your camera lens, and closing other applications are all effective ways to enhance the overall quality of your conference call. Try implementing these steps the next time you use Webex for a meeting and see the difference for yourself!