How Do I Fix Swann Security Camera Video Loss?

Are you experiencing video loss with your Swann security camera? Fret not, as this could be a common issue that can be easily fixed. In this tutorial, we will guide you through the steps to troubleshoot and fix Swann security camera video loss.

Step 1: Check the Power Source

The first step to troubleshoot video loss on your Swann security camera is to check its power source. Ensure that the camera is receiving adequate power supply and the cables are not damaged or loose. Also, check if the power outlet is working correctly.

Step 2: Verify Camera Connections

The next step is to check if all the connections between the Swann security camera and its components are secure and adequately plugged in. The cables connecting the camera to the DVR or NVR should also be checked for any damages or loose connections.

Checking Video Cables

If your Swann security camera uses a coaxial cable to transmit video, ensure that it is properly connected to both ends, i.e., from the camera’s BNC output port to DVR’s BNC input port. In case you are using an Ethernet cable for video transmission, verify if it is connected correctly and securely.

Checking Power Cables

Check if all power cables are adequately connected and plugged in. If you have a power supply box with multiple cameras attached, make sure that each of them receives adequate power supply.

Step 3: Check Camera Settings

If everything appears fine with the hardware connections, then it’s time to check your Swann security camera settings.

Resetting Camera Settings: Try resetting your camera settings back to default. To do so, locate the reset button on your device (usually present at its back) and press it for at least 10-15 seconds. Wait for the camera to reboot and see if the video loss issue is fixed.

Check Camera Resolution: Ensure that the resolution settings on your Swann security camera match with that of your DVR or NVR. For example, if your DVR supports 1080p resolution, ensure that your camera is set to 1080p as well.

Step 4: Update Firmware

If you are still experiencing video loss, it’s possible that the firmware on your Swann security camera might be outdated. Updating it may help fix the issue.

Downloading Firmware: Visit the Swann website and download the latest firmware version for your device. It’s essential to ensure that you download the correct firmware for your device model.

Uploading Firmware: Once you have downloaded the firmware file, follow instructions provided in its readme file to upload it to your Swann security camera.

In Conclusion

Video loss on a Swann security camera can be caused due to several reasons. By following these troubleshooting steps, you can quickly identify and fix this issue yourself. If none of these steps work, consider seeking technical assistance from a professional.