How Do I Fix Poor Video Quality on Zoom?

Video conferencing has become an integral part of our daily lives. With the rise of remote work culture, Zoom has become one of the most popular video conferencing tools.

However, sometimes you may encounter poor video quality on Zoom. In this tutorial, we will explore some tips and tricks to fix poor video quality on Zoom.

Check Your Internet Connection

The first thing you need to check is your internet connection. A poor internet connection can cause video quality issues on Zoom.

You can check your internet speed using various online tools like or Ideally, you should have a minimum of 1 Mbps upload and download speed for a decent video conferencing experience.

Close Unnecessary Applications

Running multiple applications at the same time can also affect your Zoom call’s video quality. Close any unnecessary applications running in the background to free up system resources and improve your call’s overall performance.

Adjust Video Settings

Zoom allows users to adjust their video settings based on their internet connection speed and device capabilities. You can lower the video resolution or frame rate to improve the call’s performance if you are experiencing poor video quality on Zoom. To adjust your settings:

  • Open Zoom and click on the gear icon in the top right corner to access Settings.
  • Select Video from the left-hand side menu.
  • Change the resolution or frame rate based on your preference and click Save.

Use a Wired Connection

If possible, use a wired internet connection instead of Wi-Fi for better stability and improved video quality during calls.

Upgrade Your Hardware

If none of these tips work, consider upgrading your hardware. A newer computer with updated hardware specifications should be able to handle video conferencing tasks more efficiently than an older computer.


In conclusion, poor video quality on Zoom can be frustrating, but there are several ways to fix it. Check your internet connection, close unnecessary applications, adjust video settings, use a wired connection, or upgrade your hardware. Following these tips should help you improve your Zoom call’s video quality and enhance your overall video conferencing experience.