How Do I Fix My Amazon Prime Video Quality?

If you’re experiencing low video quality while streaming Amazon Prime Video, don’t worry, there are several things you can do to fix the issue. In this tutorial, we will discuss some simple steps that can help you improve the video quality.

Check Your Internet Connection

One of the main reasons for poor video quality is a slow internet connection. If you have a slow internet connection, it can cause buffering and low-quality video.

To check your internet speed, you can use various online speed test tools. Make sure that your internet speed is at least 5Mbps for HD streaming and 25Mbps for 4K streaming.

Close Other Applications

Streaming videos on Amazon Prime Video while running other applications can also affect the video quality. Other applications may consume bandwidth and resources, which may result in buffering or low-quality video. Close all unnecessary applications before streaming Amazon Prime Video to improve the quality.

Change Your Playback Settings

You can change your playback settings on Amazon Prime Video to improve the video quality. Follow these simple steps:

  • Open Amazon Prime Video and click on ‘Settings’.
  • Select ‘Playback Settings’.
  • Choose ‘Best’ under ‘Streaming Quality’.

This will ensure that you get the best possible video quality based on your internet speed.

Restart Your Device

Sometimes simply restarting your device can help improve video quality. Restarting your device clears up any temporary glitches that may be causing low-quality videos.

Update Your Device Software

Another reason for poor video quality could be outdated device software. Make sure that your device software is up to date by checking for any available updates. Updating your device software may help fix any bugs that are causing poor video quality.


By following these simple steps, you can easily improve the video quality on Amazon Prime Video. Check your internet connection, close unnecessary applications, change your playback settings, restart your device and update your software. These steps will help you get the best possible viewing experience while streaming on Amazon Prime Video.