How Do I Change Video Quality in Webex?

If you are a frequent user of Webex, you may have noticed that sometimes the video quality is not up to your expectations. Low-quality video can be frustrating, especially when you are trying to convey important information.

Fortunately, changing the video quality in Webex is a simple process. In this tutorial, we will guide you through the steps to change the video quality.

Step 1: Join the Meeting

Firstly, join the meeting as usual by clicking on the invitation link or entering the meeting ID and password. Once you are in the meeting room, look for the “Settings” icon at the bottom of your screen and click on it.

Step 2: Adjust Video Quality Settings

After clicking on “Settings,” a pop-up window will appear with various options. Look for “Video” settings and click on it. Here, you will find two options: “Standard Definition” and “High Definition.”

Standard Definition

If your internet connection speed is slow or unstable, then selecting “Standard Definition” is recommended. This option lowers the video quality but improves overall performance by using less bandwidth.

High Definition

On the other hand, if you have a stable internet connection with high bandwidth availability, selecting “High Definition” will give you better video quality.

Step 3: Save Your Settings

Once you have selected your preferred video quality option, click on “Save.” Your changes will be automatically saved and applied to your current meeting session.

Bonus Tip: Check Your Internet Connection Speed

If you are experiencing issues with low-quality video despite changing your settings to “High Definition,” then checking your internet connection speed might help troubleshoot any underlying issues. You can use an online speed test tool like Ookla Speedtest or Google Speed Test to check your internet connection speed.


In conclusion, changing the video quality in Webex is a simple process that can significantly improve your overall meeting experience. By following the steps outlined in this tutorial, you can easily adjust the video quality settings to match your internet connection speed and enjoy better video quality.