How Can I Improve My Doxy Video Quality?

Are you experiencing poor video quality during your Doxy sessions? Don’t worry; you are not alone!

Many people struggle with low-quality video during their telemedicine appointments. However, there are a few things you can do to improve the quality of your Doxy video.

1. Check Your Internet Connection

The first thing you should do is check your internet connection. If your internet speed is slow, it can negatively affect the quality of your video.

You can run a speed test to check your internet speed. If your internet speed is slow, try restarting your router or contacting your internet service provider.

2. Close Other Programs and Tabs

Another reason for poor quality video during Doxy sessions could be that you have too many programs or tabs open on your computer. Close any unnecessary programs or tabs before starting a session on Doxy.

3. Use an Ethernet Cable Instead of Wi-Fi

Wi-Fi can be unreliable and cause poor video quality during online appointments. Try using an ethernet cable instead of Wi-Fi to ensure a stable and fast connection.

4. Upgrade Your Webcam

If you have an older webcam, it may not produce high-quality videos. Consider upgrading to a new webcam with better resolution and image quality.

5. Adjust Your Lighting

Lighting plays a crucial role in producing clear videos during Doxy sessions. Make sure that the room where you conduct telemedicine appointments is well-lit and that there is no backlighting behind you.

6. Close Other Applications That Use Camera or Microphone

If other applications are using the camera or microphone, it might cause issues while doing the Doxy call and the device may switch between the applications which will degrade the video quality make sure all other camera or microphone application are closed before starting the call.


In conclusion, there are several ways to improve the video quality during Doxy sessions. From checking your internet connection to upgrading your webcam, these tips can help you have a smooth and high-quality telemedicine appointment.

Remember that good lighting and a stable internet connection are essential for producing clear videos. By following these tips, you can ensure that your next Doxy session is a success!